Urban mobility lessons

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Marketing Urban Cycling
CIVITAS thematic course

Description

This course gives a broad overview of the main elements involved in marketing urban bicycling. It discusses the history of marketing bicycling and how this marketing has influenced behaviors. The course also explores the elements of creating a marketing campaign as well as relevant examples from several international cities.
Content

    Course introduction
    Block 1: Understanding urban bicycling as a product
    Introduction Block 1
    What is urban bicycling?
    How is urban bicycling a product?
    Why market urban bicycling?
    What and when were the first campaigns for the bicycle and bicycling?
    Test Block 1
    Block 2: The building blocks of marketing
    Introduction Block 2
    What are the building blocks for creating a marketing message?
    How do we know whom to market to?
    How do we know what they think about our product?
    How do we influence the image of our product?
    Test Block 2
    Block 3: How marketing influences people's perspectives
    Introduction Block 3
    How do we apply positioning?
    How did the first campaigns position bicycling
    How can we leave a lasting imprint of our product's image?
    How has current bicycle marketing impacted perceptions of bicycling?
    Test Block 3
    Block 4: Communicating change by understanding the user
    Introduction Block 4
    Who is cycling right now and where are they going?
    Why do people bicycle?
    What are we measuring?
    Test Block 4
    Block 5: Communicating change by appealing to mainstream culture
    Introduction Block 5
    What is "mainstream" culture?
    How does portraying risk influence a campaign?
    Test Block 5
    BLOCK 6: Communicating change through emotions
    Introduction Block 6
    What is emotional marketing?
    How do positive emotions impact our behaviors and actions?
    What do emotions have to do with marketing urban bicycling?
    Example: How Munich's massive bicycling campaign actually worked
    Test Block 6
    BLOCK 7: REVIEW AND FURTHER LEARNING
    Introduction Block 7
    Summary
    Apply your knowledge
    Read more
    Test Block 7
    Block 8: final test
    Introduction Block 8
    Final Test
    The End

Θεματικό μάθημα CIVITAS

Περιγραφή

Αυτό το μάθημα παρέχει μια ευρεία επισκόπηση των κύριων στοιχείων που εμπλέκονται στο μάρκετινγκ τηςαστικής  ποδηλασίας. Συζητά την  ιστορία του μάρκετινγκ ποδηλασίας και πώς αυτό το μάρκετινγκ έχει επηρεάσει τις συμπεριφορές. Το μάθημα εξετάζει επίσης τα στοιχεία της δημιουργίας μιας εκστρατείας μάρκετινγκ, καθώς και σχετικά παραδείγματα από διάφορες διεθνείς πόλεις.
Περιεχόμενο

    Εισαγωγή στο μάθημα
    Πεδίο 1: Κατανόηση της αστικής ποδηλασίας ως προϊόντος
    Εισαγωγή Τμήμα 1
    Τι είναι η αστική ποδηλασία;
    Πώς είναι η αστική ποδηλασία ένα προϊόν;
    Γιατί να κάνουμε μαρκετινγκ την  αστική ποδηλασία;
    Τι και πότε ήταν οι πρώτες εκστρατείες για ποδήλατο και ποδηλασία;
    Εισαγωγικό  μπλοκ 1
    Πεδίο 2: Τα δομικά στοιχεία του μάρκετινγκ

    Εισαγωγή 2
    Ποιες είναι οι δομικές μονάδες για τη δημιουργία μηνύματος μάρκετινγκ;
    Πώς μπορούμε να γνωρίζουμε σε ποιον να προωθήσουμε;
    Πώς γνωρίζουμε τι σκέφτονται για το προϊόν μας;
    Πώς επηρεάζουμε την εικόνα του προϊόντος μας;
    Δοκιμαστικό μπλοκ 2
    Πεδίο 3: Πώς επηρεάζει το μάρκετινγκ τις προοπτικές των ανθρώπων
    Εισαγωγή Block 3
    Πώς εφαρμόζουμε την τοποθέτηση;
    Πώς ξεκίνησε η ποδηλασία της πρώτης καμπάνιας
    Πώς μπορούμε να αφήσουμε ένα διαρκές αποτύπωμα της εικόνας του προϊόντος μας;
    Πώς έχει επηρεάσει η σημερινή κυκλοφορία ποδηλάτων τις αντιλήψεις της ποδηλασίας;
    Δοκιμαστικό μπλοκ 3
    Πεδίο 4: Επικοινωνία με την αλλαγή, κατανοώντας τον χρήστη
    Εισαγωγή Block 4
    Ποιος είναι τώρα ποδηλασία και πού πηγαίνουν;
    Γιατί οι άνθρωποι ποδηλατούν;
    Τι μετράμε;
    Δοκιμαστικό μπλοκ 4
    Πεδίο 5: Επικοινωνία σχετικά με την αλλαγή με την προσέλκυση στην κυρίαρχη κουλτούρα
    Εισαγωγή Block 5
    Τι είναι η "κυρίαρχη" κουλτούρα;
    Πώς επηρεάζει την απεικόνιση του κινδύνου μια εκστρατεία;
    Δοκιμαστικό μπλοκ 5
    BLOCK 6: Επικοινωνία με την αλλαγή μέσω συναισθημάτων
    Εισαγωγή Block 6
    Τι είναι το συναισθηματικό μάρκετινγκ;
    Πώς επηρεάζουν τα θετικά συναισθήματα τις συμπεριφορές και τις ενέργειές μας;
    Τι έχουν τα συναισθήματα με το μάρκετινγκ της αστικής ποδηλασίας;
    Παράδειγμα: Πως λειτουργεί πραγματικά η μαζική ποδηλατική εκστρατεία του Μονάχου
    Δοκιμαστικό τεμάχιο 6
    BLOCK 7: ΑΝΑΣΚΟΠΗΣΗ ΚΑΙ ΠΕΡΑΙΤΕΡΩ ΜΑΘΗΣΗ
    Εισαγωγή Block 7
    Περίληψη
    Εφαρμόστε τις γνώσεις σας
    Διαβάστε περισσότερα
    Δοκιμαστικό μπλοκ 7
    Πεδίο 8: τελικός έλεγχος
    Εισαγωγή Block 8
    Τελική δοκιμασία
    Το τέλος

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Mobility Management
CIVITAS thematic course

Description

Mobility Management is a concept to promote sustainable transport and manage the demand for car use by changing travellers’ attitudes and behaviour.
Content

    Course Introduction
    Block 1 Introduction to mobility management
    What is Mobility Management?
    Mobility management objectives
    Characteristics
    True or false
    block 2 mobility services
    Mobility Services
    Information services and consulting & travel planning
    Awareness raising and Education
    Organisation & co-ordination and Sales & reservation
    True or false
    block 3 target groups
    Target groups
    Trip purposes
    Chances for success
    True or false
    block 4 examples
    Example: Mobility Management for residents
    Example: Mobility Management for tourists
    Example: Mobility Management for the elderly
    Example: No ridiculous car trips
    Connect the example to the correct city
    block 5 gamification
    European Cycling Challenge
    Traffic Snake Game
    From 5 to 4
    Make the correct couple
    block 6 important fields of implementation
    Mobility Management and commuters
    (Large) Companies
    Educational Institutes
    Tourism
    block 7 final test
    Final Test
    Resources for further study

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Mobility Management for schools
CIVITAS thematic course

Description

Safe and sustainable to school!
Content

    Course introduction
    Block 1: Mobility Management for schools, what and why?
    Introduction Block 1
    What is Mobility Management?
    Why Mobility Management for schools
    Priority-principle (WCPP)
    Link to European policies
    Test Block 1
    Block 2: Different levels and stakeholders
    Introduction Block 2
    National level
    Local authority – city level
    School level
    Test Block 2
    Block 3: Step-by-step (school-level)
    Introduction Block 3
    Set up a working group with all relevant stakeholders
    Analysis of situation
    Planning
    Evaluate and Re-assessment
    Test Block 3
    Block 4: Integrated approach
    Introduction Block 4
    Information
    Organisation
    Infrastructure
    Campaigns
    Education
    Test Block 4
    Block 5: Final test
    Introduction Block 5
    Final test
    The End

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Gamification
CIVITAS essentials

Description

“Gamification is the process of taking something that already exists – a website, an enterprise application, an online community – and integrating game mechanics into it to motivate participation, engagement, and loyalty. Gamification takes the data-driven techniques that game designers use to engage players, and applies them to non-game experiences to motivate actions that add value to your business.”
Gamification is used in more and more in the transport sector to influence choice behaviour.
Content

    Course introduction
    Block 1: Defining gamification
    Introduction Block 1
    History of gamification
    Common misconceptions
    Defining gamification
    Relevance to mobility
    Test Block 1
    Block 2: The Players: Who are they and what do they want?
    Introduction Block 2
    Types of players
    Designing for players
    Understanding the Socializer: The Social Connection
    Test Block 2
    Block 3: Behavior: Emotion and Motivation
    Introduction Block 3
    Play: the Underlying Force of Gamification
    Happiness: An Interaction of Emotions
    Skill: Providing the Right Challenge
    Sustaining Flow: the key to keeping things fun
    Test Block 3
    Block 4: Game elements and how to use them
    Introduction Block 4
    Rewards: Catering to the different types of players
    On-boarding
    SoCAR-model
    Test Block 4
    Block 5: Applying gamification in mobility
    Introduction Block 5
    Behavioural Change, Gamification and Mobility
    Insight into the traveller
    Test Block 5
    BLOCK 6: Examples of gamified mobility solutions
    Introduction Block 6
    TravelSmart
    Speed Camera Lottery
    NuRide
    From5to4
    Waze
    Test Block 6
    Block 7: Final test
    Introduction Block 7
    Final test
    The End

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Traffic and Mobility Fundamentals
CIVITAS essentials

Description

This e-course intends to provide the basics of traffic and mobility system. It presents frameworks, background and examples in order to help explain. It will help to better answer questions such as What is the cause of traffic problems in my city? How to tackle them? What is the role of citizens and other stakeholders? After this course you will know the basic principles of the traffic and transportation system. It will contribute to a systematic and more effective approach of policy making and implementation.
Content

    Course introduction
    Block 1: What is mobility?
    Introduction Block 1
    About Mobility
    Introduction to the three market model
    Market of activities
    Market of transportation services
    Market of traffic
    Test block 1
    Block 2: Transportation networks and land use planning
    Introduction Block 2
    Land Use Planning and Mobility
    Case: design of happy cities
    Transportation Networks
    Planning hierarchy
    Test block 2
    Block 3: Mobility behaviour
    Introduction Block 3
    Mobility behaviour in general
    Psychological perspective
    Economical perspective
    Geographical perspective
    Test block 3
    Block 4: Modelling and monitoring
    Introduction Block 4
    What is a model?
    Components of a traffic model
    Applications and limitations
    Monitoring
    Test block 4
    Block 5: policy making
    Introduction Block 5
    External effects
    Health benefits of active mobility
    Role of the government
    Demand and supply driven measures
    Test block 5
    Block 6: Final test
    Introduction Block 6
    Final test
    The End

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An introduction to cycling

Cycling is often the key element of successfully encouraging clean urban transport. Cycling is emission-free and doesn’t need energy (except human power) and fuels. This means that cycling is very...

 

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Urban road safety

 

This training material looks at the different approaches towards urban road safety from a traffic engineering perspective. Road safety activities are a combination of policy-making, road technology, urban planning, enforcement, public awareness and traffic engineering.

Various different measures have been implemented in Europe to improve the situation. Interdisciplinary approaches and success factors as well as good practice examples are presented and available to download below.
Documents:

 

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